Check out our video basic tutorial at Play Video
Click this button to restore the coins of you last download.
To file a lost coin report, please email the serial numbers and the date you lost the coins to CloudCoin@Protonmail.com subject: Lost coins.
Don't worry having Fracked coins is perfectly fine. One of the RAIDA nodes may have been down during detection. The Raida was designed to handle this. Just be sure to fix your fracked coin in the safe menu.
This is mostly likely caused by a raida server being down. Wait a while for it to come back up and try again. If the problem persists after a couple of days, you can try sending a log to us through email.
Exporting as an image file currently doesn't work on ios devices. We are working to remedy this.
CloudCoins are the first currency that can be stored in your mind. Use mind storage to safeguard your coins, so if someone steals the device you are storing your coins in you can use the email we send to recover your coins on another device. You can also use mind storage to transfer coins with a whisper.
Click Safe, then Bank to Mind. Choose which coins you are saving by clicking on the checkboxes. Either remember the Serial Numbers(SN) or write them down. You will also get an email with the serial numbers. Then enter a username, password, and email, click Move Checked Coins to Mind, and the green bar will tell you when the process is finished.
Importing coins also authenticates them, and when coins are authenticated their numbers are changed so that the coin will belong to you and not whoever you got it from. The web bank application can't change the original file you uploaded so it's numbers stay outdated. If you try to upload that file it will come up as counterfeit.
Due to iPhones not having a proper file system, exporting coins is a little complicated. When you click Download as Stack a new tab should appear with an "unknown" file you can save. Save that file to either iCloud, Dropbox, or your prefered cloud storage application. It won't have a proper filename so make sure to give it one yourself. If you are using iCloud it won't let you change the filename unless there is a file with that name already, so save it once as "unknown" and then save it again so you can give it a filename. Make sure the filename ends with .stack so it has the proper file extention.
This could take a while if you have a lot of coins.
CloudCoin Web EditionVersion 2017.8.17
We now have you download a backup of your coins after importing is finished.
Use the exact username, password, and email that you used to put the coins in your mind. Note that they are all case sensitive.username: password: email:
Remember your username and password. Do not give it to anyone else. When you want to spend your coins, move them from your mind to your bank and then export. Remember that your username, password, and email are all case sensitive. So when you go to remove your CloudCoins from your mind you will need to remember the case and enter it in exactly correct.